Refund policy
Refund Policy
At Peak Soul, we take pride in the quality, comfort, and craftsmanship of our products.
For hygiene and safety reasons, all sales are final. We do not accept returns, exchanges, or refunds on any items once purchased.
Before completing your order, please review all size charts, product descriptions, and care details carefully.
If you receive an item that is damaged or defective, please contact us within 24 hours of delivery at info@peaksoul.shop with your order number and clear images of the product. Our team will review your case and assist you accordingly.
Returns:
Due to hygiene reasons, we do not accept returns on swimwear unless the item is defective or you received the wrong item.
If your item arrives damaged or incorrect, please contact us within 48 hours of receiving your order.
Exchanges:
* We accept size exchanges only within 7 days of delivery.
The item must be:
* Unworn and unwashed.
* In its original packaging.
* With all tags and hygiene liners attached.
* Free from perfume, makeup, deodorant, sunscreen, or any stains.
We appreciate your understanding and support for responsible, conscious shopping.